WISE MRP Documentation
Training documentation, user guides & knowledge base.
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Get started with our training and user guide, frequently asked questions or contact us directly if you have any question.
Our A-Z Training & User Guide
This is the bible of our training and user guide. Everything will be mentioned with categories breakdown.
WISE-MRP Documentation
Get started with our most common categories or click into each sub-category to learn everything!
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Getting Started
To use WISE MRP you must have a subscribed
Users and Permissions
Adding Users Users can be added by the
Manufacturing Settings
Manufacturing Settings is where you can define properties
Bill of Materials
A Bill of Materials is a list of
Sales Cycle
How to use WISE MRP for Sales Cycle
Purchasing
If your business involves physical goods, buying is
Frequently Asked Questions
Check out some of our frequently asked questions grouped by categories.
How do I subscribe to WISE MRP?
Contact us at contact@wise.my or +6010-231-3249 to know more about our affordable subscription that stars from RM 999 per month per company.
How many users allowed per company subscription?
WISE MRP offers unlimited users for each company subscription.
Can I run WISE MRP with just tablets or smartphones?
Yes WISE MRP is fully responsive design.
Are Sales and Purchasing modules come with WISE MRP?
Yes both Sales and Purchasing modules are come with WISE MRP by default.
What are sub-modules provided in Sales module?
Sales module consists of Customers, Quotation, Sales Order and Sales Reports.
What are sub-modules provided in Purchasing module?
Purchasing module consists of Suppliers, Request of Quotation, Purchase Order and Purchase Reports.
What is the payment frequency for WISE MRP?
We charge each company RM999 per month but we go by yearly frequency.
How do we pay the subscription fees?
You can pay the yearly subscription fees by credit card, FPX or cheque.
How soon can we use WISE MRP after paying the first yearly subscription fees?
Usually within 1-2 working days after 1 year subscription fees is paid.
Can we cancel subscription anytime?
Yes you can cancel the subscription anytime and we will refund the pro-rated subscription fees.
Does WISE MRP support hierarchical Bill of Material (BOM)?
Yes WISE MRP does support hierarchical BOM to include product codes, quantities, costs and additional specifications.
Does WISE MRP support subcontracting?
Yes WISE MRP does support subcontracting to supply raw material and track labor & operations.
Does WISE MRP support auto stock replenishment?
Yes WISE MRP does support auto stock replenishment to prevent stockouts, track an item's reorder level.
Does WISE MRP support serialised inventory?
Yes WISE MRP does support serialised inventory that uses serial numbers to uniquely identify units.
Any useful user guide documentation?
Yes please visit https://docs.wise.my for our full A-Z training and user guide.
Can we request for training session?
Yes we can arrange and provide remote training session and minimal training fees will be applicable depending on the duration required.
What kind of after sales support is provided?
You can email us at support@wise.my (24/7) or phone support 010-2313249 (during office hours).
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